Whether you’re working at a Fortune 500 company or about to launch your first web-based startup, making your app development and processes more efficient and automated is key to succeeding in a challenging market. We know that businesses across all industries are facing a serious developer shortage, and struggling to stay competitive as a result.
This is where Appian can help. This software makes coding-related processes easy enough for anyone in your company to master. But what is Appian used for, and is it right for you? Read on to find out.
In this article
What is Appian?
In a nutshell, Appian is a “low-code” programming software that makes it easier for people to develop apps, improve workflow management, and automate processes.
Founded by tech whiz Matt Calkins in 1999, Appian has grown to be used across the world, with the likes of the US FDA, T-Mobile, and Bayer Corp all integrating Appian certification into their processes.
What is Appian Used For?
But how can Appian help you? Here are the main use cases of the software as it is used today.
Business Process Automation
Appian’s primary USP is its capacity to mechanize complex business processes with insignificant coding. Clients can communicate with a “simplified” point of interaction to fabricate the cycles they need. the low-code approach permits you to quickly configuration, convey, and enhance work processes.
Invoice processing? Employee onboarding? Customer support? Appian has you covered, enabling full automation, reducing manual errors, and boosting overall efficiency.
This is also something that Appian is particularly well-known for. You don’t need to become an expert in Java or Ruby.
All things being equal, you can utilize the Appian point of interaction to tell the product the application you wish to make and utilize its instinctive structure blocks to do precisely that. Indeed, it takes preparation to utilize the product, yet it is significantly less tedious and troublesome than gaining another dialect without any preparation.
In some industries such as legal or healthcare, work is managed through individual “cases”, often with long processes involving multiple steps.
With Appian, organizations like these can create a birds-eye view of all cases. You can manage tasks collaboratively, prioritize certain cases, and allocate resources to ensure that every case is resolved efficiently. The stage’s versatility permits organizations to answer changing conditions and administrative necessities effortlessly.
Customer Relationship Management (CRM)
Appian’s CRM applications enable you to enhance customer engagement and satisfaction. By consolidating customer data from various touchpoints – be it LinkedIn, emails, or market research – businesses can gain a comprehensive view of their customers.
This more holistic approach allows for personalized interactions. It also enables faster movement through the funnel and improved customer service. Appian’s low-code capacities empower associations to modify CRM applications as indicated by their interesting necessities, guaranteeing a custom-made client experience.
Will Your Business Thrive in 2024?
Understanding what assets are out there can mean the distinction between your business making due and flourishing. Understanding what is Appian utilized for can assist you with concluding whether such mechanization gains are pertinent and valuable for your activities.
For more insights to power your business in 2024, we have got you covered. Check out our expertly curated Business pages for actionable guidance you can count on.