Imagine the scenario you’ve just woken up, and you’re raring to go for another long and busy day. You go to check your phone in the morning to catch up on emails and other important business, and it’s not working.
We’ve all felt that sudden rush of panic when we realize our phones have stopped working. We feel another sudden wave of panic as we realize that we also have to go about choosing where to take our phone for repair.
Nowadays, most people have many repair shop options when their phone breaks, but it can be difficult to assess what makes one shop stand out from the others. You can try by only comparing repair costs, but this won’t give you a complete picture of which shop can give you the best smartphone repair service.
By the time you’ve finished reading this article, you’ll know exactly what to look for when choosing smartphone repair shops. Keep reading to learn more.
In this article
1. Experienced Technicians
The most important thing to look out for is how experienced the technicians at the shop are. Some people may just be working at the shop as a part-time job. Others are immensely experienced experts who have made a career out of tech repair.
You can get a feel of the quality of work done at the shop by reading online reviews and talking to the technicians themselves. Experienced technicians will be able to precisely know what’s wrong with your smartphone and how they’re going to fix it.
You should always take some time to compare repair costs. While it is not the only thing you should do, it is a good way of getting a quick snapshot of the service at the repair shop.
Be wary of prices that are either too high or too low. Smartphone repair shouldn’t be crazy expensive, so make sure you’re not being ripped off. On the other hand, be wary of shops whose prices seem too low. This could indicate that they’re using cheap, poor-quality parts for their repairs.
3. How Long It Takes
Most smartphone repair shops understand that you want to minimize the time that you’re spending without your device.
The time it will take to do repairs depends on the types of phones, the nature of the damages, and the parts needed to repair them. On average, though, it shouldn’t take much longer than a day to fix the most common smartphone issues.
Good smartphone repair shops will tell you how long they expect the job to take.
4. Quality of Repair Parts
When a component within your phone breaks, it’s likely that that specific part will need replacing. This is another thing to look out for with smartphone repair shops.
If you get your repaired phone back and the same part breaks again in a matter of weeks or months, then the shop was most likely using poor-quality repair parts. It’s important to choose a repair service that uses good quality parts so that you avoid the financial and time costs of having to get the same repair over and over again.
Good quality repair parts will be able to stand the test of time and get your phone working back at close to its full potential.
Does the repair shop you’re looking at offer a warranty or any sort of guarantee? It’s a helpful thing to look out for.
Some shops will offer a guarantee that if you’re not satisfied with their repair, then you can get a refund or get the repair re-done. Others, like Fruit Fixed, offer price guarantees promising to beat the price of any other shops that you’re considering.
Shops that don’t offer any kind of guarantee about the quality or cost of their service are advertising that they don’t have complete confidence in their ability to give you excellent service.
6. Quality of Tools
Does the repair shop have the right tools for the job?
This is another thing you can find out through online reviews or by talking with the technicians. A well-equipped smartphone repair technician will be able to fix your phone better and more efficiently than if they did not have the correct setup for the job.
If your phone is repaired by someone who’s not very well equipped, it’s unlikely that the repair job will be able to withstand the test of time, and you may have to come back to spend extra money on a second repair.
A repair shop with a good reputation has kept its customers consistently happy for years and years. They’re the stores that your neighbors and friends recommend to you when you’re at a loose end for where to turn.
Again, take some time to read the online reviews of the local repair shops in your area to see if they’re widely trusted and loved by the local community or the broader tech industry.
Choosing Smartphone Repair Shops Doesn’t Have to Be a Chore
Choosing smartphone repair shops is more than just looking at the cost. If you can find a repair shop that’s widely trusted, well-stocked, and adequately equipped, then you’re going to the right shop.
The ultimate aim of the game is to spend as little time away from your treasured phone as possible and to get it back, knowing it’s been repaired in a way that will keep it working for many more years.